Store Policy
Customer Care
It is our policy and responsibility to provide products that you will be satisfied with. Customer feedback helps us measure whether our services are meeting public needs and expectations. It also helps us identify problems that need to be solved. While praise is always welcome, constructive criticism is also helpful. The purpose of this policy is to establish uniform standards and procedures for responding to customer feedback, thus making sure those responses are timely and that issues do not “fall through the cracks.” The policy strives to treat every interaction with the public as an opportunity to produce a satisfied customer, or at least one who feels that he or she was listened to and taken seriously, even if it was not possible to meet his or her request. If you have any questions that we need to answer directly to you, email us at thehandmadesoulco21@gmail.com and we will respond as quickly as possible.
Privacy & Safety
This site collects some of your information like name, email address, phone number, username, and account password. However, we do not sell any of your information and it is only kept in order to purchase items and keep your account standing.